We're not satisfied until you are, so If for any reason the merchandise you received did not live up to your expectations, you can request a return or replacement. Please contact our Customer Service Department by sending an e-mail to info@limedesignad.com with your order number in the subject line.

Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt.